Privacy Policy
Your privacy and data security is our top priority
Last updated: March 26, 2026
Information We Collect
We collect medical information necessary to provide safe, effective weight loss treatment, including health history, medications, and treatment progress.
How We Use Your Information
Your health information is used solely for providing medical care, treatment coordination, and ensuring your safety during treatment.
HIPAA Compliance
We are fully HIPAA compliant and protect your health information according to federal privacy regulations. Your information is encrypted and securely stored.
Information Sharing
We do not sell or share your personal health information with third parties for marketing purposes. Information is only shared as necessary for your medical care.
Data Security
We use industry-standard encryption and security measures to protect your information during transmission and storage.
Data Sharing
Customer data is not shared with 3rd parties for promotional or marketing purposes.
No Mobile Information Sharing: Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.
Messaging Terms and Conditions
Program Description: By providing your phone number and agreeing to receive texts during our intake process, you consent to receive text messages from Big Blue Care PLLC (from 502-369-1121) regarding account notifications, appointment reminders, and care coordination. Consent is not a condition of purchase.
Frequency & Cost: Message frequency varies based on your appointments and care needs. Message & data rates may apply.
Opt-Out & Help: You can reply STOP to unsubscribe at any time or HELP for assistance. You can also contact us at 502-369-1121 or support@bigbluecare.com.
Privacy: Mobile opt-in information is never shared with third parties/affiliates for marketing/promotional purposes.
Your Rights
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Subject to medical record retention requirements
Contact Us
For privacy concerns or to exercise your rights, contact our Privacy Officer:
Email: support@bigbluecare.com
Phone: 833-425-8363