Terms of Use

Please read these terms carefully before using our services

Last updated: March 26, 2026

Acceptance of Terms

By accessing and using Big Blue Care's services, you agree to be bound by these Terms of Use and all applicable laws and regulations.

Description of Service

Big Blue Care provides telehealth weight management services including provider consultations and prescription of compounded GLP-1 medications for eligible patients.

Medical Disclaimer

Our services are not intended to replace emergency medical care. Individual results may vary. Always consult with qualified healthcare providers for medical advice.

Privacy and Data Protection

We are committed to protecting your privacy and health information in accordance with HIPAA and applicable privacy laws. See our Privacy Policy for details.

Payment Terms

Payment is required only after provider approval. All fees are clearly disclosed before payment. All sales are final — no refunds are offered on compounded medications.

SMS/Mobile Messaging Terms & Conditions

By opting in to receive SMS updates, you agree to the following:

Service Description: Big Blue Care PLLC (502-369-1121) uses SMS to send appointment reminders, care coordination updates, and billing notifications.

Frequency: Message frequency varies based on your treatment schedule.

Cost: Message and data rates may apply.

Opt-Out: You can opt out at any time by replying STOP.

Help: Reply HELP for assistance or contact support@bigbluecare.com.

Privacy: Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes.

Limitation of Liability

Big Blue Care's liability is limited to the amount paid for services. We are not liable for indirect, incidental, or consequential damages.

Important: Always seek immediate medical attention for emergencies. Our services are not a substitute for emergency care.

Contact Information

For questions about these terms, please contact us:

Email: support@bigbluecare.com

Phone: 833-425-8363